Terms & Conditions

TERMS OF USE OF THE “STRIVO” WEBSITE (STRIVO.IO), MOBILE APPLICATIONS, OTHER “STRIVO” WEBSITES, OR AS MAY BE APPLICABLE (collectively the “STRIVO”).

Please read these Terms carefully before downloading the App and/or using STRIVO Service or Website. By accessing the App and/or the Website, you are agreeing to comply with these Terms (which shall include any App Store Rules as defined below).
You must be aged 18 or over to use STRIVO (the App, Website and other STRIVO Service). If you are under 18 or if you do not agree to these Terms, please do not use the App or Website or register as a user of STRIVO Service. If you invite other people to train with you then you are responsible for ensuring that they are aged 18 or over.

1 INTRODUCTION AND ABOUT US
STRIVO provides an online marketplace through its Website or Mobile Applications that connects independent personal trainers, fitness experts and other nutrition and wellness professionals (collectively the “Trainers”), who offer sessions of any kind including but not limited to personal training with all its sub-domains, such as, but not limited to, strength/bodybuilding, swimming, boxing/kickboxing & MMA, Pilates, circuit training/bootcamp, calisthenics, Zumba, self-defense, cardio training, flexibility & mobility, functional training and yoga, pre & post-natal, nutrition coaching to name a few, (each, a “Session”) with clients who seek to schedule Sessions with Trainers (a “Client” or “Clients”), a platform for Trainers to list information about themselves and the Sessions they offer and for Clients to schedule and pay for Sessions and other services offered by STRIVO through STRIVO (collectively, the “STRIVO Services”).

In using STRIVO, you are deemed to have read and accepted the following terms and conditions. 

STRIVO is operated by STRIVO TECHNOLOGIES LLC, a limited liability company duly incorporated with the Department of Economic Development, Dubai, United Arab Emirates, with license number 1454468 and with its registered address located at Abdulla Mohamed 149 Building, Deira Hor Al Anz Office 125, Dubai, United Arab Emirates (hereinafter referred to as “STRIVO”, “us”, “we”, “our”).

Any reference to STRIVO shall include STRIVO TECHNOLOGIES LLC, and/or, as the case may be, any of their products, owners, directors, affiliates, or subsidiaries. STRIVO is provided to you for your personal use, subject to these terms and conditions, and any other rules posted on STRIVO (including but not limited to the Privacy Policy) (collectively the “Terms and Conditions”).

By visiting STRIVO, you agree to be bound by, consent to comply with, and consent to the practices described in, these Terms and Conditions, which govern your access and use and browsing of STRIVO and all content, features and functionalities available on STRIVO (or any of our other STRIVO products & applications, content, services and related STRIVO products accessed through the URL  STRIVO.IO and any related domain names, of our content and of STRIVO Services (collectively the “STRIVO Platform”).

If you wish to access, use or browse STRIVO Platform or any part thereof, you must read and agree to be bound by our policies relating to STRIVO Platform, whether you are a trainer, a client or any other individual, with or without the intention of using STRIVO Services. In particular, your attention is drawn to our policies relating to the terms of use of STRIVO Platform, the terms of purchase of STRIVO Services and our Privacy Policy. If you are aged under 18, you must let your parent or guardian know about our Privacy Policy before you register to use STRIVO Platform including any of STRIVO Services.

If you accept or agree to these Terms and Conditions on behalf of a company, legal entity, association, partnership, or other entity (“Entity”), you represent and warrant that you have the authority to bind that Entity to these Terms and Conditions, and, in such event, “you” or “your” will refer and apply to that Entity. Even if you are using STRIVO Platform or STRIVO Services on behalf of an Entity, you agree that these Terms and Conditions and the Privacy Policy bind you, as an individual.

We grant you a non-transferable and revocable personal license to use the software that is provided to you by us as part of STRIVO, for the sole purpose of enabling you to use and enjoy the benefits of STRIVO Platform, in the manner permitted by the Terms and Conditions. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in writing and in advance. Any breach to these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you, and without prejudice to any other rights of STRIVO, in addition to any other remedy available to us under these Terms and Conditions.

2 REGISTRATIONS
Certain STRIVO services and related features, such as but not limited to, newsletters, that may be made available on STRIVO Platform may require registration or subscription to enable your use of them. In addition, prior to using STRIVO Services, you must register an account that will be linked to your email and phone number and many other required information (“Account”).

You agree to follow the on-screen instructions, and to complete the applicable forms and input information requested in connection with any registration process. You represent and warrant that the information you provide in connection with any registration process or as otherwise requested for the Account or in connection with your use of STRIVO Services will at all times be accurate, truthful, current and complete; and you agree to promptly update such information in case of any changes.

We may change our registration or subscription requirements from time to time. As a user of STRIVO Platform, you are solely responsible for keeping passwords, if any, and other account identifiers safe and secure, and you agree to take all reasonable and appropriate security measures to prevent any unauthorized access or use of the Account or other breach of security relating to STRIVO Platform or data accessible through the Account. Without limiting the foregoing, you are fully responsible for all statements made and acts or omissions that occur while your Account password, if any, is being used, whether by you or third parties. Furthermore, you must notify us immediately of any unauthorized use of your Account.

STRIVO is authorized to act on instructions or information received through use of any Account and shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this paragraph. You are solely responsible to keep backups of any content that you do not want deleted, modified or removed from your Account. You may be liable for our losses or others due to any unauthorized use under this paragraph.
Please refer to our Privacy Policy information about how we use your data.

3 STRIVO PLATFORM FEATURES
STRIVO is the sole owner or licensee, as applicable, of its content and may make changes to all content available on or through STRIVO Platform including, without limitation, text, brands, photographs, documents, graphics, audio, videos, logos, icons, images, media, data, charts, maps, software and other information and materials ideas, proposals, concepts, content, materials, works and deliverables (collectively, the “STRIVO Content”), services or features of STRIVO Platform, and any other aspect of STRIVO Platform or any part or any of the foregoing, at any time.

STRIVO Platform may also include features that enable you to send information, materials, emails and other types of messages or notices to STRIVO or to others users of STRIVO Platform, create a profile in connection with your Account accessible to other users of STRIVO Platform or the public, submit reviews, opinions, biographical information and other content that others may be able to access or view, or to make other information, materials or submissions available on or through STRIVO Platform.

You are responsible for your use of STRIVO Platform, for any information, text, graphics, photos, or other materials, which you upload or post to STRIVO Platform (collectively “Your Content”), and for any consequences thereof. Most content you submit, post, or display through STRIVO Platform is public by default and will be able to be viewed by other users and through third party services and STRIVO. You should only provide content that you are comfortable sharing with others under these Terms and Conditions.

When posting Your Content, you agree not to make comments that are not factual in nature including without limitation making any racist and homophobic comments, using profanity, abusing another user, disrespecting another culture or any other derogatory or inappropriate comments. We may not monitor or control Your Content and, we cannot take responsibility for Your Content. Any use or reliance on Your Content, or content provided by any party other than STRIVO (such as other users) (“Other Content”) or obtained by you through STRIVO Platform is at your own risk.

Your Content may be moderated and may take up to 48 hours to be displayed but STRIVO does not commit to checking all Your Content or Other Content and will not be liable for the same. If you have a complaint about any posts, please contact our Customer Service. STRIVO reserves the right, in its sole discretion, not to publish or to remove any of Your Content or Other Content that it believes may be unlawful, defamatory, racist or libelous, incite hatred or violence, detrimental to people, institutions, religions or to people’s privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data or improperly uses the medium for promoting and advertising businesses.
We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of Other Content or endorse any opinions expressed via STRIVO Platform. You understand that by using STRIVO Platform, you may be exposed to Other Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings that have been mislabeled or are otherwise deceptive. Under no circumstances will we be liable in any way for any of Your Content or Other Content, including, but not limited to, any errors or omissions in Your Content or Other Content, or any loss or damage of any kind incurred as a result of the use of Your Content or Other Content posted, emailed, transmitted or otherwise made available via STRIVO Platform or broadcast elsewhere.

You retain your rights to Your Content. By submitting, posting, or displaying Your Content on or through STRIVO Platform, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute Your Content in any and all media or distribution methods (now known or later developed). You agree that this license includes the right for STRIVO to provide, promote, and improve STRIVO Services and to make Your Content available to other companies, organizations or individuals who partner with STRIVO for the syndication, broadcast, distribution or publication of Your Content on other media and services, subject to our terms and conditions for Your Content use. Such additional uses by STRIVO, or other companies, organizations or individuals who partner with STRIVO, may be made with no compensation paid to you with respect to Your Content.

We may modify or adapt Your Content in order to transmit, display or distribute it over computer networks and in various media and/or make changes to Your Content as are necessary to conform and adapt Your Content to any requirements or limitations of any networks, devices, services or media. We reserve the right at all times (but will not have an obligation) to remove or refuse to distribute any of Your Content, to suspend or terminate users, and to reclaim usernames without liability to you. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce the Terms and Conditions, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of STRIVO, its users and the public.

You may not do any of the following while accessing or using STRIVO Platform: (i) access, tamper with, or use non-public areas of STRIVO, our computer systems, or the technical delivery systems of our providers; (ii) probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures; (iii) access or search or attempt to access or search STRIVO Platform by any means (automated or otherwise) other than through our currently available, published interfaces that are provided by us (and only pursuant to the Terms and Conditions), unless you have been specifically allowed to do so in a separate agreement with us; (iv) forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use STRIVO Platform to send altered, deceptive or false source-identifying information; or (v) interfere with, or disrupt, (or attempt to do so), the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, mail-bombing STRIVO, or by scripting the creation of Your Content in such a manner as to interfere with or create an undue burden on STRIVO.

4 ELIGIBILITY
The purchase of STRIVO Services through STRIVO Platforms is strictly limited to parties who can lawfully enter into and form contracts on the Internet in accordance with the laws of the United Arab Emirates. In order to make purchases on STRIVO Platform, you will need to provide your personal details, including your real first and last name, valid e-mail address, payment details, valid billing address and other requested information as indicated. You represent and warrant that the payment details you provide are valid, complete, and correct and confirm that you are the person referred to in the billing information provided. STRIVO Services are only available to persons who meet STRIVO terms of eligibility, those who hold a valid credit/debit card by a bank acceptable to STRIVO, and those who have authorized us to process a charge or charges on their credit/debit card in the amount of the total purchase price for STRIVO Services. STRIVO Services purchased are for personal or gift use only and shall not be re-sold, used for commercial purposes or for any other commercial benefit. STRIVO reserves the right to restrict purchase of STRIVO Services to any customer, at its own discretion. By wishing to purchase STRIVO Services, you expressly authorize STRIVO to perform credit checks and to transmit or obtain your credit/debit card information or credit report information (including any updated information) to or from third parties to authenticate your identity, validate your credit/debit card, obtain an initial credit/debit card authorization and/or authorize individual purchase transactions, as we deem necessary. You agree that we may use personal information provided by you in order to conduct appropriate anti-fraud checks and such personal information may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.
Please refer to our Privacy Policy for information about how we use your data.

5 PERMITTED USE OF STRIVO PLATFORM
STRIVO Platform and STRIVO content are made available for your personal, noncommercial use, provided that Trainers may use STRIVO Platform to promote services that they perform at Sessions, so long as the Trainer is in full compliance with these Terms and Conditions and the Trainer’s terms of conditions. You agree to abide by any posted limitations relating to use, reproduction or dissemination of any content. Any use of STRIVO Platform, including, without limitation, STRIVO, STRIVO content or any part of any of the foregoing, in any way not expressly permitted by these Terms and Conditions is prohibited, and may be actionable under the law. STRIVO Platform is controlled within the United Arab Emirates. Those who choose to access STRIVO Platform from locations outside of the United Arab Emirates do so on their own initiative, and are responsible for compliance with local laws if and to the extent local laws are applicable.
STRIVO reserves the right to limit the availability of STRIVO Platform for any person, geographic area, or jurisdiction at any time in its sole discretion. You understand and agree that STRIVO may discontinue or restrict your use of all or any part of STRIVO Platform at any time for any reason or no reason and with or without notice.

6 PRIVACY POLICY
We are committed to protecting your privacy. We constantly review our systems and data to ensure the best possible service to our customers. See our full Privacy Policy.

7 STRIVO SERVICES – TERMS OF USE FOR USERS
When registering your Account as a User (which is defined also as a “Client” and can be used interchangeably), you may be requested to answer several questions on your physical composition (weight, height, etc.), your preferred Sessions and most importantly, your desired results by using STRIVO Services. These questions will only enable us to help you achieve your goal. To enjoy the full benefits of STRIVO Services, including, without limitation, to schedule and perform a Workout, you must purchase sessions in advance (each a “Session”), which shall be accumulated in your Account. The Client may have the option to purchase, schedule and pay for packages of Sessions that are displayed by the chosen Trainer. You will be required to schedule and use all the Sessions within STRIVO App, unless otherwise provided under these Terms and Conditions. Upon availability, a Client may schedule any Workout with the selected Trainer, at any time. When scheduling a Workout, you will be asked to specify the following (“Workout Selection”): (a) the date and time for your Workout (“Workout Time”), (b) whether more than one (1) person will join the Workout (in addition to the Trainer) (“Workout Participants”), and (c) the location where your Workout will take place (“Workout Location”). The Client agrees, and shall cause each Workout Participant in a Session scheduled by the Client to agree, to be bound by all obligations and all terms and conditions that apply to the Client under these Terms and Conditions, provided that only the Client will have the obligation to make payments for the Session and only the Client will have the right to schedule and cancel Sessions or cancel the Client’s subscription. The Client acknowledges and agrees that only individuals who agree to the foregoing may participate in Workout. The Client shall be fully responsible and liable for each Workout Participant’s breach of these Terms and Conditions. The Client agrees that upon request, the Client shall disclose to STRIVO the name and contact information for each Workout Participant. The Client shall immediately notify STRIVO if the Client becomes aware of any breach of these Terms and Conditions by Client or any Workout Participant or Trainer. As part of the Client Workout Selection, the Client also may have the option to provide the Trainer with additional information, such as preferences for Workout.

Workout Location
For any Session, the Client may select the location of their choice for the Workout (“Self-Selected Workout Location”). If the Client selects a Self-Selected Workout Location, the Client will be responsible for arranging and ensuring access to the Trainer and shall represent and warrant that Self-Selected Workout Location is a safe and suitable for the Workout and that the other Workout Participants are authorized to host the Workout in such location. STRIVO itself is not a gym, fitness studio or service provider and does not own, operate, or control any of the classes, services or facilities accessible through STRIVO. STRIVO will store a record of your transactions for a minimum of 1 (one) year.

8 PRICES AND PAYMENT POLICY
Pricing
All prices displayed for STRIVO Services on STRIVO Platform are in United Arab Emirates Dirhams (AED) or equivalent and include all applicable taxes, fees, and charges, such as VAT, payment gateway fees, and any other third-party costs. The displayed price is the total amount the Client will pay at checkout, with no hidden charges or additional fees. 
Free Trials
The Client’s use of STRIVO Services may start with a free trial, as the case may be. The free trial consists of a certain number of Sessions, free of charge. Free trials may not be combined with any other offers. Free trials are for new and certain former members only. STRIVO reserves the right, in its absolute discretion, to determine your free trial eligibility, and it is solely subject to STRIVO’s discretion. The Client may also be charged additional fees for Sessions that consist of more than one participant (apart from the Trainer). The fees for the Sessions that the Client selects, as well as additional fees described in the preceding sentence, will be displayed when you checkout (collectively, the “Fees”).
Payment Methods
STRIVO accepts the following forms of payment such as credit/debit cards, Apple Pay, Google Pay and any other payment mode as may be decided by STRIVO. All credit/debit card payments are subject to validation checks and authorization by the issuer. If the issuer of the credit/debit card refuses to authorize payment, we will not be liable for any finance charges. We will cancel your purchase and contact you for an alternative method of payment. The details on the credit/debit card used to make the payment must match the exact ID information of the cardholder as held by the issuer. Payment will be debited and cleared from your account upon clearance from the card issuer. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it.
You authorize STRIVO to charge your credit card, debit card or other payment method on file in the Account and to collect payment through such method for any and all Fees as they become due and payable. For all Packages, all Fees shall be automatically charged to the credit/debit card on file. If you desire to designate a different payment method to be charged for future Fees, or there is a change in validity or details with respect to such payment method, you shall update the Account promptly. If you wish to split the Session Fees for a specific Workout with other Workout Participants, such arrangements must be made independently and outside the STRIVO Platform. The STRIVO Platform does not support payment splitting functionality, and STRIVO bears no responsibility or liability for any disputes, misunderstandings, or issues arising from such private arrangements between Participants. If you are a Client whose credit/debit card is not denominated in United Arab Emirates Dirhams, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction. No credit/debit cards’ details will be stored, sold, shared, rented or leased to any third parties except by our online payment gateway service provider. You will however retain a copy of all transaction in your records. We take reasonable care to make STRIVO secure. Rest assured that your card number will be protected using SSL (Secure Socket Layer). SSL is a security technology that encrypts your card details and provides a secure connection between Internet browsers and STRIVO, allowing you to transmit private data online. We take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or purchasing from STRIVO Platform.

9 CANCELLATION, RETURN & EXCHANGE POLICY
It is our intention to ensure our customers are satisfied with their purchases of STRIVO Services from us. 
We fully understand that sometimes you might change your mind or be faced with last minute changes regarding your Workout. If you change your mind before receiving the Workout, we will use all reasonable endeavors to help you cancel or reschedule the Workout and refund the Session into your Account so that you can use your session later as per rescheduling and cancellation terms below. 
Cancellation of a Workout by the Client
You may cancel any scheduled Workout through the Account. However, if you cancel a Workout you scheduled, you will only be entitled to a full credit of the Session for the canceled Workout, if the Workout was canceled at least six (6) working hours prior to the scheduled Workout. Working hours are defined from 6:00 am to 9:00 pm. For any cancellation within less than six (6) working hours before the Workout, the Client neither receives a refund nor a credit into their account. At STRIVO’s discretion, pro rata refunds or credits may be granted in extenuating circumstances for Sessions that you did not receive, (i) as a result of specific refund guarantee promotion, to correct any errors made by STRIVO, or (ii) in the event that STRIVO permanently terminates or ceases to offer STRIVO Services or (iii) terminates your access to STRIVO Services for any reason other than your breach of these Terms and Conditions. Other than pursuant to the above, all Fees paid to STRIVO are non-refundable/non-creditable. 
Cancellation of a Workout by a Trainer
In the event that a Trainer cancels a Workout, at any time, the Client(s) signed up for the Workout shall be entitled to a full non-cash refund of credits for the canceled Workout into their account. All refunds will be made in Session credits into the Client’s Account. If a Trainer cancels a scheduled Workout, you may be notified via telephone or email through the telephone number or the email address associated with your Account. 
1-week Money-back Guarantees
All users that buy a package in STRIVO for the first time may be granted, at the discretion of STRIVO, a 1-week time to request a full refund of unused sessions if not satisfied with the service provided by STRIVO.
Booked Sessions Expiry Date
All packages and services purchased on STRIVO Platform have a strict expiry date of six (6) months from the date of purchase. While we aim to provide our Clients with ample time to complete their packages, we require an expiry date for operational and accounting purposes. After the 6-month period, any unused sessions will automatically expire, become invalid, and can no longer be used for future session bookings. STRIVO reserves the right, at its sole discretion, to extend the expiry period only in exceptional circumstances, including but not limited to: 1) STRIVO’s failure to provide the services as agreed, or 2) force majeure events beyond STRIVO’s control. Any extension is subject to STRIVO’s full discretion and is not guaranteed.

10 Referral Programs
Earning Referral Credits
You may earn STRIVO Session Credits ("Loyalty Points") by referring friends to STRIVO through the Referral Program. To qualify, your friend must create a STRIVO account using your referral code, book a session via STRIVO, complete the booking, and fully pay the Session Fees. Cancellations or incomplete payments will void the referral. Once the booking is confirmed, your STRIVO account will be credited with Loyalty Points within a commercially reasonable timeframe. This is considered a “Qualifying Referral.”
Usage of Session Credits
Session Credits are non-transferable, cannot be exchanged for cash, and are solely for use on future bookings via STRIVO. Free sessions granted through Loyalty Points expire 30 days after issuance.
Restrictions on Sharing Referral Codes
Referral codes must be shared only with friends for personal, non-commercial use. Referral codes cannot be posted or distributed on public platforms, forums, or media where you do not own or control the content. Abuse of referral codes, including using multiple STRIVO accounts or permitting others to use your account, is prohibited and may result in forfeiture of Loyalty Points.
Program Modifications
STRIVO reserves the right to modify, suspend, or terminate the Referral Program at any time without prior notice. After suspension or termination, no additional Loyalty Points will be awarded. However, accrued Session Credits will remain valid unless you violate these terms, in which case STRIVO may revoke your Loyalty Points.
Limitations and Liability
Session Credits accrued across multiple accounts cannot be combined. You are solely responsible for monitoring the Session Credits in your account. STRIVO is not liable for expired or unused credits.
By participating in the Referral Program, you agree to these terms. Any violation of these terms may result in suspension of your account and forfeiture of earned Loyalty Points.

11 Competitions and Promotional Offers
From time to time, we may offer You the chance to enter competitions or take up certain promotional offers. We will alert you to any additional terms which apply to such competitions or promotions at the relevant time.

12 STRIVO SERVICES – TERMS OF USE FOR TRAINERS
In addition to these Terms and Conditions (excluding any sections related to the Clients only), Trainers must agree to the terms and conditions for Trainers prior to offering or accepting any Sessions through STRIVO Platform. The terms and conditions for Trainers will be available on the Trainer’s page after a trainer applies and is selected to be a Trainer. 

13 SERVICES LIABILITY
By purchasing or participating in booked Workout Sessions through the STRIVO Platform, you acknowledge and agree that STRIVO acts solely as a neutral platform facilitating connections between Clients and Trainers and is not responsible for providing or controlling the services offered in these Sessions. Trainers are independent third parties, not employees, agents, or partners of STRIVO, unless explicitly stated otherwise. STRIVO assumes no liability for the quality, safety, efficiency, legality, or outcomes of any booked Workout Sessions, as full responsibility rests solely with the Trainers. Participation in any Workout Session is at your own risk, and STRIVO is not liable for any claims, injuries, damages, or losses resulting from your participation, the conduct of Trainers or other Clients, the suitability of locations, or cancellations. STRIVO makes no guarantees or warranties regarding Trainer performance, user compatibility, service quality, financial earnings, or any other aspect of services booked through the platform. Furthermore, STRIVO disclaims all responsibility for disputes between Clients and Trainers or any outcomes arising from use of the platform. By using STRIVO, you expressly release and indemnify STRIVO from any and all liability related to Trainer-provided services or interactions on the STRIVO platform.

14 LIMITATIONS IN THE USE OF STRIVO PLATFORM
You are responsible for your use of STRIVO Platform. You agree that the following actions, without limitation, are prohibited and constitute a material breach of these Terms and Conditions. This list is not meant to be exhaustive, and STRIVO reserves the right to determine what types of conduct it considers to be inappropriate use of STRIVO Platform or any part thereof.
In the case of inappropriate use, STRIVO may take such measures as it determines in its sole discretion. By way of example, and not as a limitation, you agree that you will not:
use STRIVO Services for any purpose other than obtaining or offering personal training and fitness services via Sessions; no other services may be obtained or offered in connection with STRIVO Services;
schedule a Workout outside of STRIVO Platform with any Trainer or Client that you were introduced to through STRIVO Platform;
pay any Trainer or accept payment from Clients outside of STRIVO Platform;
display any disrespectful or inappropriate behavior at any time during any Workout;
transfer or sell any Sessions; Sessions may not be transferred to other individuals and may not be sold;
violate any law or regulation or use STRIVO Platform for any improper purpose or to take any action in violation of any law or regulation;
violate or infringe any other user of STRIVO Platform or third party’s intellectual property, privacy, publicity, or other legal or contractual rights;
use STRIVO Platform to transmit, distribute, post, or submit any information concerning any other person or entity, including without limitation, photographs or personal contact information of others, without their permission, other than with respect to reviews that you may leave for Trainers or Clients through STRIVO Platform;
transmit anything that is illegal, abusive, harassing, harmful to reputation, pornographic, indecent, profane, obscene, hateful, racist, or otherwise objectionable;
send unsolicited or unauthorized advertising or commercial communications, such as spam;
transmit any malicious code, computer viruses, cancel bots, Trojan horses, flood pings, denial-of-service attacks, packet or IP spoofing, forged routing or electronic mail address information, or similar methods or technology;
stalk, harass, defame, threaten, or harm another individual;
impersonate or misrepresent your identity or your affiliation with any person or entity;
create a false impression that you are endorsed by, partnering with, or acting on behalf of or for the benefit of STRIVO;
use any automated devices, bots, agents, crawl, scraping, scripts, intelligent search or any similar means of access to STRIVO Content, or Other Content, or other information or materials available through STRIVO Platform;
systematically retrieve data, STRIVO Content or Other Content from STRIVO Platform to create or compile, directly or indirectly, in single or multiple downloads, a collection, compilation, database, directory or the like, whether by manual or automated methods (although operators of public search engines may use spiders to index materials from STRIVO Platform for the sole purpose of creating publicly available searchable indices of the materials, and STRIVO reserves the right to revoke these exceptions either generally or in specific cases);
use automated methods to use STRIVO Platform in a manner that sends more requests to STRIVO servers in a given period of time than a human can reasonably produce in the same period by using a conventional web browser;
interfere with or damage, or attempt to interfere with or damage, STRIVO Platform or any functionality thereof, in any way, including, without limitation, by using any device, software or routine or the like, or attempt to access any area of STRIVO Platform to which your access is not authorized;
register for more than one Account, register for an Account on behalf of an individual other than yourself, or transfer the Account to another party without our consent;
use STRIVO Platform to recruit or otherwise solicit any user to join third party services or websites that are competitive to STRIVO, without STRIVO’s prior written approval;
use, display, mirror, or frame STRIVO Platform or any individual element within STRIVO Platform, STRIVO’s name, any STRIVO trademark, logo, or other proprietary information, or the layout and design of any page or form contained on a page, without STRIVO’s express written consent;
copy, adapt, modify, prepare derivative works based upon, distribute, aggregate, license, sublicense, sell, resell, transfer, assign, publicly display, publicly perform, transmit, broadcast or otherwise exploit STRIVO Platform or STRIVO Content, except as expressly permitted in these Terms;
access, tamper with, or use non-public areas of STRIVO Platform, STRIVO’s computer systems, or the technical delivery systems of STRIVO’s providers;
falsify or delete any author attributions, legal or other notices, or proprietary designations or labels of origin or source;
attempt to probe, scan, or test the vulnerability of any STRIVO system or network or breach any security or authentication measures;
access STRIVO Platform for purposes of monitoring their availability, performance or functionality, or for any other benchmarking or competitive purposes, including, but not limited to, building a competitive product or service;
take any action that imposes an unreasonable or disproportionately large burden on STRIVO Platform’s infrastructure or that otherwise may adversely affect performance of STRIVO Platform or restrict any other user or STRIVO from using or enjoying STRIVO Platform;
harvest or otherwise collect information about others, including, without limitation, email addresses or other contact information, without their consent, or hack or violate any security measures of STRIVO Platform;
avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by STRIVO or any of STRIVO’s providers or any other third party (including another user) to protect STRIVO Platform;
attempt to decipher, decompile, disassemble, or reverse engineer any of the software used to provide STRIVO Platform, except as permitted by applicable law;
engage in any other action that, in the judgment of STRIVO, exposes it or any third party to potential liability or detriment of any type; or
cause, advocate, encourage or assist any third party in doing any of the foregoing.
You acknowledge that STRIVO has no obligation to monitor your access to or use of STRIVO Platform, but has the right to do so for any purpose, in its sole discretion. STRIVO may at its discretion investigate and prosecute violations of these Terms and Conditions to the fullest extent of the law.

15 INTELLECTUAL PROPERTY
All copyright, trademarks, trade names, trade dress, designs, the “look and feel” of STRIVO, other intellectual property and material, rights on and relating to STRIVO including software and all HTML and other code contained in STRIVO, page headers, images, texts, illustrations, formats, logos, designs, icons, photographs, programs, music clips or downloads and video clips (collectively, the “IP”) are and shall at all times remain vested in STRIVO Holding LLC and/or are the property of its respective owners, and are protected by the United States of America and international trademark and copyright laws. You may access, view, download, and print the IP and all other materials displayed on our STRIVO Platform for your personal, non-commercial use only as expressly authorized by STRIVO and/or its third-party licensors provided, however, that you (i) do not modify or alter the IP in any way; and (ii) do not provide or make available the IP to any third party in a commercial manner. You will not acquire any copyright, trademark or other proprietary rights whatsoever in the IP. No license, right, title, or interest in any materials or software is transferred to you as a result of your use of STRIVO Platform or your accessing, viewing, downloading, or printing of the IP. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the IP or our STRIVO. The IP may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance of the IP is strictly prohibited.
STRIVO is the exclusive owner or licensee of the IP (as applicable) and is the exclusive owner of the STRIVI.IO domain name.
STRIVO may, in its sole discretion, disable and/or terminate use of STRIVO Platform by users who infringe the intellectual property of others, including, without limitation, repeat offenders.

16 STRIVO CONTENT
We endeavor to provide an accurate description of STRIVO Services and the Trainers. STRIVO provides no warranty however as to the accuracy of STRIVO content on STRIVO Platform, nor does it warrant that such content is error-free or reliable or that your use of the content will not infringe the rights of third parties. STRIVO does not warrant that the functional aspects of STRIVO Platform or STRIVO Content will be error-free or that STRIVO, STRIVO Content, or the server that makes them available are free of viruses or other harmful components. If your use of the same results in any damage or the need for servicing or replacing property, material, equipment, or data, STRIVO is not responsible in any way for those costs. STRIVO makes no warranty regarding any of STRIVO Platform’s, including STRIVO’ content, software, text, downloads, graphics or links, or any results from using STRIVO Platform and you bear the entire risk of the completeness, accuracy or usefulness of STRIVO Platform. STRIVO reserves the right to withdraw and/or change any of STRIVO Content from STRIVO Platform at any time and for any reason. Removal and/or change may be immediate and without notice. You confirm that STRIVO is not liable to you or any third party for any such withdrawal and/or change. The personal opinions of the Trainers, or any third parties with whom we are associated are their own and do not necessarily reflect the views of STRIVO and we accept no responsibility for any such views expressed in any media.

17 INDEMNIFICATION
You agree, at our request, to defend, indemnify, and hold harmless STRIVO and its affiliates, including their officers, directors, agents, suppliers and licensors from and against any and all claims, damages, costs, and expenses, including attorneys’ fees, arising from or related to (a) your breach or violation of any term, condition, obligation, representation, warranty or covenant set forth in these Terms and Conditions, violation of any applicable law or violation of the rights of STRIVO or any third party damaged by your actions or by the actions of anyone else accessing the Account; (b) any information (including your User Content or any other content) that you submit, post, or transmit on or through STRIVO Platform; or (c) any activity that occurs in connection with use of the Account, your activity and conduct in connection with any Workout, or your dispute with any other user of STRIVO Platform or with other individuals or entities that you communicate, interact or deal with as a result of your use of STRIVO Platform, including, but not limited to, Clients, Trainers, and other third parties (each of the foregoing for the purposes of this section, a “Claim”). STRIVO shall have the unilateral right to undertake the control and defense and settlement or other disposition of any Claim hereunder with counsel of its choice with all attorney fees and costs paid or reimbursed by you on demand, provided however that (i) you at your own expense may participate with STRIVO in the defense of any Claim, and (ii) you shall not stipulate or consent to judgment or settle any Claim without STRIVO’s prior written consent. You shall provide STRIVO with reasonable cooperation in connection with any such defense. STRIVO reserves the right, at our own expense, to assume the exclusive control of any matter otherwise subject to indemnification by you hereunder, and such right and indemnification will survive these Terms and Conditions and your use of STRIVO Platform.

18 AVAILABILITY OF STRIVO PLATFORM
You acknowledge that (i) it is technically impossible that STRIVO Platform will be provided free of defaults and that STRIVO cannot take any responsibility for this, (ii) that defaults may lead to the temporary unavailability of STRIVO Platform, and that (iii) the operation of STRIVO Platform may be adversely affected by conditions and performances outside STRIVO’s control, such as, for example, transmission and telecommunication links between STRIVO and you and between STRIVO and other systems and networks.
STRIVO may at any time, temporarily or permanently modify or interrupt, all or part of STRIVO Platform in order to perform maintenance work and/or make improvements and/or changes to STRIVO Platform. STRIVO is not liable for any modification to or suspension or interruption of STRIVO Platform.

19 DISCLAIMERS – NO WARRANTIES
STRIVO Platform is provided by STRIVO on an “as is” and “as available” basis. STRIVO makes no representations or warranties of any kind, express or implied, as to the operation of STRIVO Platform or the information, content, materials, or services included on STRIVO Platform. To the full extent permissible by applicable law, STRIVO disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, satisfactory quality, reasonable care and skill or non-infringement. Without limiting the foregoing, STRIVO disclaims any and all warranties, express or implied, for any merchandise offered on STRIVO Platform. You acknowledge, by your use of STRIVO Platform, that your use of STRIVO Platform is at your sole risk. Nothing in these terms and conditions shall be deemed to be a representation or warranty by STRIVO or its licensors of the safety, suitability, functionality, or usefulness of STRIVO Platform, any workout, any part of any of the foregoing, or that any data implemented or accessed through STRIVO Platform will be complete, accurate or free from errors. Without limiting the generality of the foregoing, you acknowledge that none of STRIVO parties is responsible for or independently verifies any user content, user statements or communications made through STRIVO Platform or outside of STRIVO Platform, or third-party materials accessed or received through STRIVO Platform. No advice or information, whether oral or written, obtained by you from STRIVO, through STRIVO Platform or through any client, trainer, other user of STRIVO Platform or any other individual or entity that you may communicate, interact, or deal with as a result of your use of STRIVO Platform, will create any warranty not expressly made in these terms and conditions.
Your use of STRIVO Platform and any material or information accessed, received, or otherwise obtained through the use of STRIVO Platform is at your own risk, and you will be solely responsible for any losses, defined below, arising from same.

You are solely responsible for all of your communications, interactions and dealings with other users of STRIVO Platform and with other individuals or entities that you communicate, interact or deal with through STRIVO Platform or as a result of your use of STRIVO Platform, including, but not limited to, clients, trainers, and other third parties. STRIVO is not obligated to conduct reviews, verifications, background checks or other screenings (such as sex offender register searches) of trainers or clients. Accordingly, you agree to take all reasonable precautions and to conduct whatever investigation you feel necessary or appropriate before proceeding with such communications, interactions or dealings. STRIVO is not responsible or liable for any losses of any kind or nature incurred as the result of such communications, interactions or dealings.